The Federal Court of Appeal has ruled that a phone company infringed federal privacy laws by not informing first-time subscribers, at the time of enrolment, of the primary and secondary purposes for which their personal information was collected and in not informing them at that time of the availability of the non-published number service.
Canada’s phone companies have for years collected their subscribers’ personal information for listing in white pages, 411 services and for other uses, including: making the information available to independent directory publishers and other organizations; publishing the listing information in online directory assistance services which allow reverse searching by address or phone number; and making the listing information available via CD-ROM for retail use. | MORE ![]()