Online Banking Doubles in Canada Over the Past Two Years

According to a new survey by the Canadian Bankers Association (CBA), the percentage of Canadians who bank primarily through the Internet has doubled in the past two years. Amongst other things, the survey shows Canadians use a variety of banking services to meet their needs and that they find these services beneficial. For example, 86% of respondents felt that debit cards had improved banking for them, while 85% felt the same way about access to a national network of ABMs. According to Raymond Protti, President and CEO of the CBA, "what makes Canadian banking so successful as an e-commerce enterprise is a combination of substantial investments in new technology and the steady growth of a system which offers people choice and convenience in how, when and where they handle their financial affairs" To readthe results of the survey including an executive summary, visit: http://www.cba.ca/eng/Consumer_Kiosk/tech_banking.htm. Canadian Bankers Association.